Live Streaming Specs, Support & Troubleshooing FAQs

Watch Live National Championships!

HELPFUL LINKS

Watch live-video streaming of National Championships

 

CLICK HERE

 

Watch tutorial on how to set-up account and find your event

CLICK HERE

REGISTRATION

How do I sign up?

1. CLICK HERE and click "“register”  or “sign in” in top right corner

2. On the portal landing page, click on the appropriate watch or listen icon next to the broadcast you're interested in.

3. Select the passport you'd like to purchase and click "NEXT.”

4. Login with your username and password or register a new account by clicking "REGISTER." 

5. Enter your personal and billing information (this information MUST match exactly the info on record with your credit card issuing bank) and click "NEXT." 

6. Enter your credit card information and click "NEXT." 

7. Review the details of your order and click "NEXT." 

8. If your order is successful, you will receive a confirmation e-mail and you can access your event within 15 minutes of the scheduled start time by clicking on the corresponding watch or listen icon and clicking the "Sign In" link if you're not already signed in.

TECHNICAL & CUSTOMER SUPPORT

Customer support methods
   -- Online form is preferred        method for the Support Team

Online Form
1. CLICK HERE

2. go to right side of page to the “Help” tab

3. go to top of page to the “submit support request” tab

 

Email
Send an e-mail to help@stretchinternet.com with a description of the issue you’re encountering (make sure to include which game you’re trying to access)

NATIONAL CHAMPIONSHIP LIVE VIDEO-STREAMING SCHEDULE

2016 Fall Championships

• Men’s and Women’s Cross Country National Championships: Nov. 19
     o Both races at North Farm Cross Country Course; Free
• Men’s Soccer National Championship: Nov. 28 – Dec. 3
     o 15 total matches; $9.95 day / $29.95 all-tournament / $75 year pass*
• Women's Soccer National Championship: Nov. 28 – Dec. 3
     o 15 total matches; $9.95 day / $29.95 all-tournament / $75 year pass*
• Volleyball National Championship: Nov. 29 – Dec. 3
     o 63 total matches; $9.95 day / $24.95 pool-play (Nov. 29 – Dec. 1) / $39.95 all-tournament / $75 year pass*
• Football National Championship: Dec. 17, 6 p.m. EST
     o Watch exclusively on ESPN3

* = video-streaming access to all 25 national championships

2016-17 Winter Championships

Event schedule coming in the future...

2017 Spring Championships

Event schedule coming in the future...

ABOUT NAIA NETWORK

 

The NAIA Network is dedicated to showcasing all video-related content for the Association, member conferences and institutions – more than 10,000 live and on-demand events this year. Content from up to 25 NAIA National Championships will be streamed during the course of the 2016-17 academic year.

The NAIA Network features live statistics, game archives and high-definition video-streaming available on mobile devices, tablets and laptops. All broadcasts will incorporate multiple-camera angles and expert commentary. The NAIA Network is the official hub for live and on-demand NAIA events for all 21 member conferences and about 250 member institutions.

ABOUT STRETCH INTERNET

 

Since its formation more than 12 years ago, Stretch Internet has expanded to provide services for more than 600 colleges and universities, high schools, professional sports organizations and non-sports entities and broadcasts more than 50,000 live events each year. A devotion to utilizing the best streaming technology possible and providing a first-class presentation – backed by the best customer support in the business – have helped Stretch Internet become one of the largest and most respected streaming media specialists in the industry. Based in Gilbert, Ariz., Stretch is the official streaming partner of the NAIA and works with more than 130 members of the organization.